Toma nota de estos tips que te ayudarán a resolver las críticas negativas de tus clientes de una manera rápida y efectiva: 📝
1- Escúchalo de forma activa y sin interrupciones.
2- Asegúrale que has entendido su situación, ofrece disculpas mostrándote comprensivo y dispuesto a ayudarle.
3- Comunícale las medidas inmediatas que vas a tomar para solucionar su problema y así lo harás sentir atendido.
4- Procede a solucionar el problema y de ser posible, comunícate con tu cliente para asegurarte de que todo se haya resuelto.
Y tú ¿Qué haces para manejar las quejas de tus clientes? 😉
Love me some #sales and #diffusers . I personally have EIGHT diffusers in my home. I may have a slight addiction. How many do you have? Need another one?? You can never have too many!! Three of our absolute fave diffusers are now on sale:
the Aria (😍😍😍), Rainstone, and Dew Drop diffusers are 10% off until the 22nd! Each diffuser also includes two free oils: 5ml Tangerine and Peppermint. ➕The Aria diffuser is a beautiful addition to any room in your home. Not only is it lovely, it has super powers: it plays calming spa music, changes colors, runs for 1-2-3 hours with automatic shut off. It has a solid American maple base and remote, glass dome to direct the essential oil vapor. It covers a large area, perfect for big rooms. It's just magical. ➕The rainstone runs for up to 8 hours (Perfect for bedrooms and sleep!) and has a negative ionizer. What is that, you ask?
Negative ions are oxygen atoms charged with an extra electron. They are created in nature by the effects of water, air, sunlight and the Earth’s inherent radiation.
Negatively charged ions are most prevalent in natural places and particularly around moving water or after a thunderstorm.
That taste in the air and feeling you get at the beach, near a waterfall or after a storm is your body being saturated in the benefits of negative ions.
They also help clear the air of dust, allergens, and all that icky stuff that floats around and we breath in.
Basically, a giant SCORE for our mood and health! ➕The dewdrop. This is a simple, easy to use, and hard to break (can we say great for kid's rooms?!🙄😂) diffuser. Runs 4 hours, and has a light you can turn off or leave on. *Quick Order, US only.
Perfect chance to stock up for #Christmas gifts. 🎁🎁